Refund Policy

You pay to pin a listing, not for a promise of attendance. Here’s exactly when the money comes back.

We reject your listing during review
Full automatic refund
If a moderator declines the listing and you don't want to resubmit an edited version, the fee goes back in full.
You cancel before it goes live
Full refund
Withdraw it from My listings while it is still waiting for review.
Your event is cancelled after it goes live
Pro-rated credit
We credit the unused days toward your next listing. Ask within 14 days of the cancellation.
Duplicate or accidental charge
Full refund
Tell us and we return it, usually the same business day.
Listing removed for breaking the rules
No refund
Hate, scams, illegal goods or impersonation forfeit the fee, and the account loses verified standing.

Current listing fees

Flyer — Community — $12 Post for Up to 30 days.. Free for verified 501(c)(3) nonprofits and neighborhood groups
Large Flyer — Business — $29 Post for Up to 30 days.. For shops, venues, breweries and paid events
Spotlight Poster — Featured — $69 per 14-day featured pin. Estate sales, auctions, festivals, big weekends

To ask for a refund, open the listing in My listings and use the contact link, or reply to your receipt email. Payments are currently simulated while the site is in preview, so no card is charged.

Event tickets

Tickets to an event are sold by the event host, not by Goazon. The host sets the price, decides how many tickets exist, and is the seller of record for that ticket. Refunds, exchanges, cancelled or changed events, entry decisions at the door, and any dispute about a ticket are settled directly between the ticket buyer and the event host. Goazon processes the payment and issues the ticket code only, and does not mediate, reverse or guarantee ticket sales. Buyers should read the host's note on the event before paying, and contact the host first if something goes wrong.